At Zebra Lake Care, we are committed to providing exceptional, personalised care that promotes independence, dignity, and well-being. Here are the key reasons why you should choose us:

• Hands-On Leadership and Experience: Our owners and directors are hands-on, drawing from personal caring experience to ensure compassionate, person-centred care and maintain the highest standards in our services.
• Commitment to Consistent Carers: We prioritise continuity of care by sending the same carers regularly. This builds familiarity, trust, and strong relationships, ensuring clients feel comfortable and supported by someone who understands their unique needs and preferences.
• Handpicked Carers: We only employ carers we would trust to care for our own families—this is known as our “Mum Test”. If we wouldn’t feel comfortable with them looking after our loved ones, they don’t make it onto our team. Our recruitment process is value-based, focused on finding skilled, empathetic individuals who align with our Zebra Values and the 6 Cs (Care, Compassion, Competence, Communication, Courage, Commitment).
• Tailored, Person-Centred Care Plans: We recognise that every individual is unique, and so are their care needs. We take the time to understand each client’s preferences, routines, and goals, creating bespoke care plans that enhance their quality of life while maintaining their independence at home.
• CQC Registered and Regulated: We are fully registered with the Care Quality Commission (CQC), adhering to the highest standards of care, safety, and effectiveness. This means you can have peace of mind knowing that your care meets the most rigorous regulatory requirements.
• Comprehensive, Person-Centred, Goals-Based Approach: Our care is built on this approach, ensuring that our services are flexible, responsive, and designed around the evolving needs of each client. We believe in empowering individuals to live their best lives, whatever their circumstances.
• Environmental Responsibility: We are committed to sustainability. From reducing our carbon footprint to promoting eco-friendly practices, we prioritise environmental sustainability in all aspects of our operations. We use energy-efficient systems, encourage waste reduction, and source local, sustainable products wherever possible.
• Commitment to Continuous Improvement: We believe in constantly improving the care we provide. Feedback is integral to this, and we actively seek input from clients, families, and healthcare professionals to ensure we are always learning and growing.
• Strong Client Relationships: Building trust and strong relationships with our clients is at the core of what we do. Our carers spend time getting to know each individual, focusing on the small details that make all the difference to their daily lives.
• ZEBRA Values & The 6 Cs: Our ZEBRA values (Zest for Individuality, Empowerment Through Community, Balance in Diversity, Respect and Protection, Adaptability and Resilience) and the 6 Cs of Care guide everything we do. These values shape our workplace culture and ensure that every aspect of our care is delivered with integrity, compassion, and respect.
• Committed to Staff Well-being: We believe that caring for our carers is just as important as caring for our clients. Our staff well-being programs ensure that our team feels supported, valued, and continuously developed, which translates to higher-quality care for our clients.